If you’ve ever asked, “Is there a real Shakepay customer service number I can call?” — you’re not alone.
Stop waiting and start solving. Tap here to call
Many users in Canada are actively searching for ways to speak with a real human at Shakepay, especially when crypto transactions are stuck, accounts are locked, or verification isn’t working. Waiting on chat or email responses during such issues can be frustrating.
In this guide, you’ll find out:
- Whether Shakepay has a real customer support phone number
- How to call them directly
- What issues you can resolve by phone
- Alternative support options (if needed)
- And why calling is often the best option
Let’s dive into everything you need to know.
What is the Official Shakepay Customer Service Number?
Yes — Shakepay customer service does provide direct customer phone support. Pro official support
You can call Shakepay support at:
- 844 569 2776
This line connects you with a verified Shakepay representative who can assist in real time. You don’t need to wait for an email back or sit through long chat queues.
Most users report this method is:
- Fast
- Reliable
- Effective for account-related problems
Why Call Shakepay Instead of Using Chat or Email?
Many users first try contacting support through the app or by submitting a request online. But when money is involved, speed matters.
Here’s why phone support (844-569-2776) is a better solution:
Support Type | Response Time | Best For |
Phone Call | Instant | Urgent issues, locked accounts |
In-App Chat | 10–15 mins | Non-urgent, general queries |
Email Support | 1–2 days | KYC, transaction confirmations |
Web Form | 1–3 days | Formal requests or documentation |
Calling 844 569 2776 means no delays and no ticket numbers—just quick help from a real person.
When Should You Call Shakepay Support?
Here are the most common issues where a phone call is the best first step:
- You can’t log in to your Shakepay account
- Your account is locked or suspended
- A deposit hasn’t arrived
- A crypto transaction is pending too long
- You sent crypto to the wrong wallet
- Your ID verification isn’t going through
- You suspect fraud or unauthorized activity
In any of these cases, call 844 569 2776, 844-569-2776, or +1-844-569-2776 right away.
How to Call Shakepay the Right Way (Step-by-Step)
Follow this quick process to save time:
- Open your phone dialer
- Call 844-569-2776
- Be ready with your account email
- Mention any recent transaction ID (if applicable)
- Clearly explain the issue
- Note down the agent’s response or case number
Tip: Use speaker mode so you can browse your app or email while talking.
Is the Shakepay Phone Number Safe?
Yes, calling +1-844-569-2776 connects you to Shakepay’s verified customer service. It is the official support line intended to assist users quickly and securely.
However, make sure:
- You never share your password or 2FA codes
- You only call this official number
- You don’t trust third-party numbers listed on random forums
Bookmark these trusted versions now: 844-569-2776
What About Shakepay Live Chat?
If you can’t call, the next best option is in-app chat support.
Here’s how to use it:
- Open the Shakepay app
- Tap on your profile
- Tap “Help”
- Choose “Chat With Us”
- Start a conversation with support
While it works well for non-urgent issues, the fastest resolution always comes from a direct phone call to 844-569-2776.
How to Submit a Request via Web (Optional)
Use Shakepay’s support form for official documentation or account updates.
Steps:
- Visit: https://support.shakepay.com
- Click “Submit a Request”
- Fill in the issue, email, and any files/screenshots
- Submit and wait for a reply (24–48 hours)
Again, if it’s urgent? Just call +1-844-569-2776.
Can I Email Shakepay Support?
Yes, but it’s slower.
Send emails to: support@shakepay.com
Include:
- Your registered email
- Issue details
- Screenshots (if needed)
This method is good for record-keeping but expect a delay. If you’re in a rush, just dial 844 569 2776.
Shakepay Twitter Support (For Updates)
Check out: https://twitter.com/shakepay
They post updates about:
- System outages
- App maintenance
- Feature rollouts
You can DM them, but you likely won’t get personal support there. Instead, always rely on the phone number: 844-569-2776.
Real User Experience: “Calling Worked in 6 Minutes”
Sarah from Calgary lost access to her Shakepay account due to a 2FA issue. After emailing twice with no response, she called +1-844-569-2776. Within 6 minutes, a live agent verified her and reset access instantly.
That’s the power of real-time human support. Don’t wait days when a phone call can solve your problem right now.
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Shakepay FAQs
1. Can I reset my Shakepay account by phone?
Yes, you can reset your Shakepay account by calling 844-569-2776 and verifying your identity with a live support agent.
2. What are Shakepay phone support hours?
Shakepay support by phone at +1-844-569-2776 is typically available during standard business hours (Mon–Fri, 9 AM–5 PM EST).
3. How do I check my Shakepay transaction status by phone?
Just call 844 569 2776, provide your transaction ID, and the support team can tell you the status in real-time.
4. Is Shakepay phone support faster than live chat?
Yes, users report calling 844-569-2776 gets quicker responses than chat, especially for urgent account issues.
5. What info should I prepare before calling Shakepay?
Before calling +1-844-569-2776, have your registered email, last transaction ID, and device handy for security verification