As a shipper for a growing company, I’m always looking for ways to improve the efficiency of our logistics operations. One of the biggest challenges I face is balancing the need for faster, more cost-effective shipping solutions while maintaining transparency across the entire process. With the pressure mounting from my boss to deliver quicker results, I found myself working harder than ever. But no matter how much effort I put into the process, I soon realized that I was missing something crucial—a tool that could help me truly scale our operations.
That’s when I began looking for a new solution to tackle our challenges. I needed a platform that could provide quick, reliable freight quotes, optimize transportation modes, and offer complete visibility into the status of shipments in transit. My boss said I needed to get the top transportation management system. After researching several options, I came across ViewPoint TMS, and it immediately stood out. From the first look, I could see that it offered everything we needed: real-time tracking, in-depth reporting on delivered shipments, invoice access, and even a freight claims submission process. It was exactly what I had been searching for.
I decided to give it a try, and I’ll be honest—it was a game-changer. ViewPoint TMS immediately streamlined our quoting process, allowing us to get accurate freight quotes in just a matter of seconds. No more waiting around for multiple carriers to get back to us with their rates. The platform automatically pulled up the best options, saving us valuable time and giving us a clearer picture of what each shipment would cost. The ability to quickly compare rates also helped us find more cost-effective solutions for our shipments, making it easier to choose the most economical option.
But the real benefits happened when I started exploring the optimization features within ViewPoint TMS. The system wasn’t just showing me rates; it was actively suggesting the best modes of transportation for each shipment based on the details I entered. Whether it was LTL (Less-than-Truckload), parcel, or even volume shipping, ViewPoint TMS optimized our transportation methods, ensuring that we were using the most efficient and cost-effective modes available. This not only saved us money, but it also helped our team plan shipments more strategically, ensuring that our transportation spend was going toward the most impactful solutions.
One of the biggest benefits I noticed almost immediately was the ability to track all shipments in transit. No more endless phone calls to carriers or worrying about missing information. With ViewPoint TMS, I could see the tracking status of every shipment, which gave me the peace of mind that everything was moving as planned. Whether shipments were delayed or ahead of schedule, the system kept me in the loop, allowing me to proactively address any potential issues before they became problems. This level of transparency was invaluable, especially as our business continued to grow and the complexity of our logistics increased.
Reporting on delivered truckload shipments was another area where ViewPoint TMS really impressed me. The platform automatically generated detailed reports that provided insights into the status of each delivery. These reports were incredibly helpful when it came to evaluating carrier performance and understanding where we could make improvements. By having access to this data, I was able to identify trends in our shipments, such as recurring delays or issues with specific carriers, and take steps to address them. This level of detailed reporting allowed us to be more informed and proactive in our shipping decisions.
The invoice access feature was another standout. Rather than sifting through piles of paperwork or waiting for carriers to send us invoices, ViewPoint TMS allowed me to access all freight invoices directly through the platform. This made the billing process so much easier to manage, and it gave us the ability to quickly verify that the charges were accurate before processing payments. I could even compare the invoiced amount with the original quote to ensure everything matched up. This feature saved us a lot of administrative time and reduced the risk of overpaying for freight services.
One of the most significant savings came from using ViewPoint TMS’s freight invoice audit functionality. Before implementing this tool, we were frequently overcharged or hit with hidden fees that added up over time. ViewPoint TMS helped us uncover discrepancies in our invoices, and in doing so, we saved an impressive 3% on our freight costs. This may not sound like a huge number, but when you factor in the volume of freight we ship, that 3% quickly added up to substantial savings. It was clear that the system’s ability to catch errors and ensure accurate billing made a direct impact on our bottom line.
What truly set ViewPoint TMS apart, however, was the people behind the platform. The customer service was top-notch, and the team was always there to answer questions and provide support when needed. Their responsiveness made all the difference, especially when we were dealing with time-sensitive shipments. Whenever I had a question or ran into an issue, I knew I could count on their team to help me resolve it quickly and efficiently. This level of service made the entire process seamless and stress-free, allowing me to focus on other areas of the business.
Another major benefit of ViewPoint TMS is its ability to integrate directly with our ERP system. As our company grew, the need for smooth integration between our logistics platform and our internal systems became increasingly important. ViewPoint TMS made this transition easy, allowing us to sync up data and streamline our processes. The integration not only reduced manual work but also provided us with more accurate, real-time data across the board. We no longer had to worry about discrepancies between our logistics system and ERP, making the whole process more efficient and transparent.
Implementing ViewPoint TMS has been a game-changer for our company. It’s not just a tool for getting quotes or tracking shipments—it’s a comprehensive solution that helps us manage transportation more effectively, save money, and scale our operations as our business continues to grow. From quick, accurate quotes to optimized transportation modes, detailed reporting, and freight invoice audits, ViewPoint TMS has provided us with the transparency and efficiency we needed to stay competitive. I can confidently say that without ViewPoint TMS, our logistics operations wouldn’t be nearly as streamlined or cost-effective as they are today.
