If Customers Love “Compostable,” Why Are Refunds Rising? Closing the Hot-Food Packaging Gap in 2025
“Why did we refund 3% of last night’s delivery orders?” the operations director asked. “Same story,” the store manager replied. “Soups and curries leaked in transit. The bowls sagged, and lids popped off.” That exchange could happen in any foodservice boardroom today. The irony is striking: consumers demand sustainable packaging, but operators often pay the […]
Continue Reading